Shipping & Payment Information

Shipping Information

Where We Ship

• We currently ship to:
  • Within Canada
  • United States (for select products)
  • Select international locations (please contact us before ordering if your country is not listed at checkout).

Processing Times

• Orders are typically processed within 2–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates

• Shipping rates are calculated at checkout based on weight, destination, and carrier options.
• Certain items (such as heavy or oversized merchandise) may incur additional charges.

Estimated Delivery Times

• Canada: 3–10 business days
• United States: 7–14 business days
  

Tracking

• All orders include a tracking number, which will be emailed to you once your order has shipped.

Risk of Loss

• Once an order has been handed over to the shipping carrier, the risk of loss or damage transfers to the customer.

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Payment Information

Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

All transactions are processed securely, and your payment information is encrypted.

Currency

• All prices are listed in [Canadian Dollars (CAD)] unless otherwise stated.
• If you are purchasing from outside Canada, your bank or payment provider may charge additional fees for currency conversion.

Order Confirmation

• You will receive an email confirmation once your payment has been processed and your order has been placed.
• If payment is not received or fails, the order will not be processed.

Taxes & Duties

• Sales tax is applied at checkout where applicable.
• International customers are responsible for any customs duties, VAT, or import taxes charged by their country.

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Questions?

If you have any questions about shipping or payment, feel free to reach out:
Email: info@cosmosvalourandvows.store